Cancellation, Refund and Withdrawal Policy

Who you are paying

Againli is operated by Againli, Inc., a Delaware corporation. In these terms, "Againli", "we", "us" and "our" mean Againli, Inc.. Our registered office and address for legal notices is c/o Legalinc Corporate Services Inc., 131 Continental Dr, Suite 305, Newark, DE 19713, United States.

When you are charged

Nothing is charged for creating an account or completing the questions. Joining Membership only saves and authorizes a payment method. No $19 is charged at that point and Membership is not active yet. There is no charge for a dinner invitation you did not book, that expired, or that you declined.

Membership activates, and the first $19 is charged, at the moment you book your first Membership dinner. Your monthly renewal date is anchored to that activation date, and Membership then bills monthly in advance until you cancel. Later dinner bookings never charge you again or move that renewal date.

If the payment at your first Membership dinner booking does not go through, Membership does not activate, the dinner is not booked, and nothing is charged. You can update your payment method and book again.

If you save a payment method and never book a first dinner, you are never charged. You can remove that saved Membership setup at any time from your account. That is not cancelling an active subscription, because Membership never started.

If you cancel your first dinner after Membership has successfully activated, Membership stays active for the month you paid for, unless Againli cancels or refunds it under this policy.

Each active month provides access to up to four Membership dinners at launch. A Single Ticket remains a separate $9 purchase that never starts or affects Membership. Membership never pauses on its own, and a dinner is never guaranteed every month. Your Circle is the group that grows over time from mutual choices to see each other again. It is not something you buy or book separately.

If you were referred by a friend, your 25% Membership discount applies to that first Membership charge at activation, not when you save your card.

Cancelling

• You can cancel at any time from your account, or through Help and support in your Againli account, or the contact form at againli.com/contact.
• If you only saved a payment method and never booked a first Membership dinner, there is nothing to cancel and nothing to refund. Removing the saved Membership setup ends it at no charge.
• Once Membership is active, cancelling stops your next renewal. It does not delete your account, and it does not remove you from your Circle.
• Access continues until the end of the period you already paid for. We do not refund part of a month simply because you chose to cancel.
• If you cancel, your Membership access continues through the period you already paid for. You can still attend a Membership dinner already booked within that period and privately choose who you would like to see again afterwards.
• Cancelling Membership is not the same as asking us to stop considering you for future Membership dinners. Those are separate choices.
• Your mutual connections and shared history stay with you after Membership ends.

Refunds

A Single Ticket is a separate purchase from Membership. Cancelling a ticket does not cancel Membership, and cancelling Membership does not refund a ticket.

Single Ticket cancellations

• Cancel at least 24 hours before your event for a full refund.
• Cancellations made 6–24 hours before the event receive credit toward another experience.
• Cancellations within 6 hours are non-refundable and receive no credit.
• If Againli cancels the event, your Single Ticket is refunded in full.

The normal attendance and private reliability rules still apply.

We refund in these situations:

• An eligible member experience was cancelled and could not be replaced or rescheduled.
• We cancelled a booked Membership dinner for a reason that was not your conduct.
• A duplicate or clearly mistaken charge.
• A technical failure that meant you did not receive what you paid for.

We generally do not refund in these situations:

• You chose not to attend meetups that were available to you.
• You did not enjoy a dinner that ran as described.
• Your account was closed for a serious breach of the Community Guidelines.

Outside these cases we still look at the circumstances. If something went wrong, write to us and describe it.

Your right of withdrawal

If you are a consumer in the EU or the EEA, you have 14 days from the day the contract is concluded to withdraw from a purchase made online, without giving any reason. For a Single Ticket that is the day you complete payment. For Membership that is the day Membership activates, which is the day you book your first Membership dinner and the first $19 is charged, not the day you saved your payment method. This right applies in addition to everything else on this page, and nothing here limits your mandatory consumer rights.

How to withdraw

Use the withdrawal request form in your account, or send a clear statement to Help and support in your Againli account, or the contact form at againli.com/contact. Tell us your account email, which purchase you mean, the date of the purchase, and state clearly that you are withdrawing. Any clear statement is enough. You do not have to use our form. Sending your notice before the 14 days end is what counts.

Service that begins straight away

Membership and Single Ticket start working as soon as you are charged, so at checkout we ask you to expressly request that the service begins during the withdrawal period, and to acknowledge what that means. If you withdraw after the service has begun, you owe a proportionate amount for what was already supplied up to the moment you told us, measured against the full price of the contract. We refund the rest.

When the right ends

Where the law allows it, the right of withdrawal ends once the service has been fully performed, and only where performance began with your express request and your acknowledgement that you would lose the right on full performance. For a Single Ticket that means once the meetup you booked has taken place. For Membership it means the month you paid for has been fully delivered. An upcoming Membership dinner does not make the full Membership month fully performed.

How we handle your withdrawal

We acknowledge every withdrawal request with a reference. Where a refund is due we make it without undue delay and no later than 14 days after we are told, using the same payment method you paid with, at no cost to you. We will not claim a proportionate amount unless you actually made the express request described above.

How refunds are paid

Refunds return to the original payment method through our payment provider. Timing depends on your bank, usually a few business days.

Related

Missing meetups is covered by the Attendance, Late Cancellation and No-Show Policy. Closing your account entirely is covered by Data Retention and Deletion.