Legal and privacy
Every Againli policy, in one place.
Last updated: 21 September 2026. Plain language first, with the full text one tap away. If a policy does not answer your question, Help and support will.
Membership and billing
- Terms of ServiceThe agreement that governs membership, Circles, billing and account closure.
- Cancellation and Refund PolicySingle Ticket refund and credit windows, cancelling Membership, accepted Circle sessions, and when we refund.
- Withdraw from a purchaseSend a formal notice of withdrawal for a purchase within the statutory withdrawal period.
- Attendance, Late Cancellation and No-Show PolicyWhat showing up means in practice, notice windows, and what repeated no-shows lead to.
Privacy and your data
- Privacy PolicyWhat we collect, why, how long we keep it, and the rights you have over it.
- Cookies and Local StorageWhat Againli stores in your browser, why it is needed, and confirmation that no advertising or third party trackers are used.
- Data Retention and DeletionHow long each kind of record is kept, and how account deletion works.
- Your data and privacyDownload a copy of your data, correct it, or ask for your account to be deleted.
Community and safety
- Community GuidelinesThe behaviour expected of every member, with examples and likely enforcement.
- Safety and Enforcement StandardsHow we triage safety issues, what critical, high and standard priority mean, and how decisions are made.
- Reporting and AppealsHow to report something, what happens next, and how to ask for a decision to be reviewed.
- Account Suspension and TerminationWhen an account can be restricted, suspended or closed, and what happens to your data.
Questions about any of this
Open Help and support from your account, or use the contact form if you do not have one yet. Every message becomes a tracked case handled by a person at Againli.