Safety and Enforcement Standards

Principles

• Every report is read by a person. Nothing is enforced automatically.
• Prevention comes first: careful matching, public venues, blocking and reporting.
• We look for patterns across Circles, not just isolated incidents.
• Serious or unclear cases get human judgement, never a rule of thumb.

How we prioritise

Every report and case is given a priority. Priority sets how quickly a person looks at it and what we are willing to do before the review is complete.

• P0 critical: Critical. Immediate danger, a credible severe threat, violence, stalking, serious sexual misconduct or an urgent high severity safety incident. Immediate temporary restriction may be appropriate. Preserve evidence, escalate for human review, and consider legal or law enforcement escalation.
• P1 high: High. Serious misconduct or a safety concern that needs prompt review but is not an immediate emergency: repeated unwanted attention, meaningful harassment, discriminatory conduct, persistent boundary pushing. Possible responses run from a warning to temporary restriction, suspension or removal depending on facts and pattern.
• P2 standard: Standard. An ordinary policy or reliability issue suitable for normal review: lower level disruptive conduct, repeated etiquette problems, non threatening boundary friction. Possible responses: coaching, a warning, or a matching adjustment.

Priority can change as we learn more. A report that looks ordinary can become critical once we see the same behaviour in another Circle.

What we can do

• Speak with the people involved and record what we find.
• Separate members so they are never matched or placed together again.
• Remove someone from a Circle while a review continues.
• Restrict an account temporarily, so it cannot join or be matched.
• Suspend or permanently close an account.
• Preserve records and, where it is appropriate, contact the authorities.

What we weigh

Severity of the behaviour, the risk to other members, whether it was repeated, whether it continued after a warning, whether there was retaliation, and the account's history. We do not weigh how long someone has been a member against another member's safety.

Blocking

You can block another member at any time. Blocking is quiet: the other person is not told. A block stops you from being matched together in future, and hides you from each other in shared spaces. Blocking is not the same as reporting, so please report anything that breaks the Community Guidelines.

Privacy of safety records

Reports, cases, internal notes and reliability records are not visible to members. You will never see a report made about you, and no one sees a report you made. There are no public ratings or scores of people on Again, and there never will be.

Contact

Safety questions go through the reporting flow in your Again account, or the contact form at again.social/contact. If anyone is in immediate danger, contact the emergency services first, then tell us.

Related policies

• Terms of Service: The agreement that governs membership, Circles, billing and account closure.
• Privacy Policy: What we collect, why, how long we keep it, and the rights you have over it.
• Community Guidelines: The behaviour expected of every member, with examples and likely enforcement.
• Reporting and Appeals: How to report something, what happens next, and how to ask for a decision to be reviewed.
• Cancellation and Refund Policy: Cancelling membership, what happens to a Circle in progress, and when we refund.
• Attendance, Late Cancellation and No-Show Policy: What showing up means in practice, notice windows, and what repeated no-shows lead to.
• Account Suspension and Termination: When an account can be restricted, suspended or closed, and what happens to your data.
• Data Retention and Deletion: How long each kind of record is kept, and how account deletion works.
• Law Enforcement Guidelines: How authorities submit legal process to Again, what we need, and how requests are reviewed.